Privacy Policy

This Privacy Policy explains how BIM4CIVIL (“we”, “us”, “our”) collects, uses, shares, and safeguards information when you visit our website and when you purchase or use our digital products, including Civil 3D add-ins/plugins and related services (the “Software”).

1. Data Controller

Controller (trade name): BIM4CIVIL
Legal operator: Jesús María Fernández Martín (sole entrepreneur)
Jurisdiction: Switzerland
Postal address: Meilen, Canton of Zurich, Switzerland
Contact email: bim4civil@bim4civil.com

2. Personal Data We Collect

2.1 Data you provide directly

• Identification and contact details (e.g., full name, email address)
• Information submitted through forms, support requests, or communications
• Account credentials where applicable (passwords stored using secure hashing methods)

2.2 Transaction and billing data (no full card data stored)

• Customer identifiers and purchase history
• Billing/invoicing details
• License status (active / expired) and related validation events

Payments: processed securely by Stripe. We do not store full payment card details.

2.3 Technical and usage data (website and Software)

• IP address (for security, fraud prevention, and service protection)
• Browser type and operating system (website context)
• Cookies and analytics data (website context)
• Software environment data (e.g., Civil 3D version, OS version, add-in version)
• License validation data (activation date/time, expiration date, last validation)

2.4 License-related device identifiers (pseudonymised)

• A unique machine identifier derived from device attributes stored as a secure hash (no raw hardware values stored)

We apply strict data minimisation principles. Device and licensing data are processed exclusively for license issuance, validation, fraud prevention, and technical support. No advertising profiling or behavioural tracking is performed.

3. Purposes of Processing

• Contract performance: issue and validate time-limited software licenses; provide support.
• Payments and administration: process purchases, generate invoices, manage accounting records.
• Essential communications: purchase confirmations, invoices, license activation, expiration notices, security updates.
• Security and fraud prevention: prevent unauthorised license use and protect system integrity.
• Legal compliance: comply with applicable tax and regulatory obligations.

Access to the Software is granted only after successful payment and activation of a valid time-limited license.

4. Data Retention

Personal data is retained only for as long as necessary to fulfil contractual purposes and comply with legal obligations.

• Account and license data: up to 2 years after license expiration
• Billing and accounting records: up to 10 years (Swiss legal requirements)
• Technical license logs: up to 12 months after last validation

5. International Data Transfers

Due to the international nature of our services, data may be processed by trusted service providers located outside Switzerland or the EU (e.g., hosting providers, payment processors). Where required, appropriate safeguards such as Standard Contractual Clauses (SCCs) are implemented.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where legally permissible)
• Restrict or object to processing
• Request data portability (where applicable)

Requests may be submitted via email to: bim4civil@bim4civil.com

7. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

8. Contact

For privacy-related inquiries:
bim4civil@bim4civil.com
BIM4CIVIL — Meilen, Canton of Zurich, Switzerland